The Creative Journey That Makes Every House I Design Feel Like Home
The warm scent of sage and amber drifts through the rooms. Soft music plays, a bottle of wine is uncorked, and for a moment, we simply take it all in – we’ve made it
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Do you remember those long car rides when a little voice from the back seat pipes up: ‘Are we there yet?!’ How often have we reassured them with something like, ‘We’re close – we’ll be there soon!’? That response feels comforting, immediate, and reassuring. But depending on where we actually are, it may not be entirely accurate. We could be five minutes, five miles, five hours, or even five months away from our destination.
This kind of flexible sense of time doesn’t just happen on road trips – it appears in many areas of life, including design.
Interior design principles, like a journey, unfold over time, and the path from concept to completion isn’t always a straight line.
Article continues belowSo, where and when are we truly at ‘the end’ of an interior design project? At the start, there’s planning, scheduling, and preparation – much like mapping out a road trip. The creative process often requires detours, pauses, or moments to take in the scenery. Sometimes, the original plan evolves, and while some projects allow for a leisurely scenic route, others demand we hit the highway and move toward ‘substantial completion.’
Even with careful planning, there’s built-in wiggle room: we may encounter delays, need to refuel ideas, or adjust to unexpected traffic. That doesn’t change the overall route – it just shifts the timing. There are plane, train, and automobile connections along the way, and they rarely all go perfectly, but the focus remains the same: helping our clients move into a home that feels right for them.
And when we do reach the finish line, it’s not always the literal end of the journey. Sometimes we arrive at the milestone marked ‘completion,’ but the project continues to evolve – fine-tuning, layering in personality, or adjusting details. The address may be the same, but the experience of truly arriving often continues a little beyond the official destination.
All design projects begin on paper, with sketches, images, and physical materials spread across a table to help us communicate ideas with our clients. Sometimes the process feels circular, looping back to previous concepts, and other times it’s a fairly straight path toward the traffic light named ‘design direction’.
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That sign marks our destination, and from there we start mapping out our route with intention – noting landmarks we want to visit, rest stops we’ll need along the way to keep energy levels high, and side trips that might enrich the design journey. Inspiration and references come from all directions, and we gather them as carefully as a traveler collecting souvenirs along the way.
Our journey then moves through a series of milestone stops: ‘construction documentation’, ‘bidding and negotiation’, ‘sourcing and procurement’, and ‘construction administration’. Each phase clears the path ahead, and as we navigate these stages, the terrain becomes easier to read – we can finally see that the project’s location is within reach.
This is when site installations are planned and orchestrated with precision. Electricians are scheduled to install decorative lighting before the furniture arrives. Carpenters are still on site, handling finish work and touch-ups, as well as assisting with custom pieces that require careful craftsmanship. Specialty fabricators and installers tend to bespoke finishes, custom window treatments, and any built-in elements that need their expertise.
Furniture arrives in multiple, staggered truckloads. Rugs are laid down before pieces are placed, and movers position the furniture exactly as shown in our drawings. From there, we tweak and zhuzh items by inches, ensuring each space feels just right. Art hangers come in when the site is quieter, and we walk through every room with our clients to finalize placement. Every plan, adjustment, and installation has brought us to this moment – the culmination of a journey that blends careful planning, creativity, and collaboration.
Now we’ve arrived in the scenic town of ‘Littles’. Dozens of cardboard boxes, each brimming with housewares, are unpacked and carefully placed into their assigned cabinets, shelves, and drawers. The kitchen, mudroom, laundry room, and bathrooms are organized and accessorized, with bath towels and robes washed, folded, and tucked into linen closets or hung neatly on hooks. Pillows, comforters, and blankets find their places in the bedrooms, bed linens are freshly laundered, and the beds are made.
Floor and table lamps are dotted around to provide both task and ambient lighting, adding warmth and atmosphere to each room. We walk through the home again, taking notes on what still needs to be done and mapping out how many more ‘miles’ remain on this journey. The neighborhood feels and looks great, but it doesn’t quite feel like our clients are living there yet – it’s functional, but it’s not fully alive.
Days are shrinking into hours as the house slowly becomes a home. Crates that protected delicate items during the move are opened, revealing vintage ceramics, hand-turned wooden bowls, Murano glass vases, and sculptural metal candle holders, all carefully placed on coffee tables and consoles. Empty shelves are filled with books, bins, and board games. Family heirlooms and treasured keepsakes arrive, each finding its place and telling us where it wants to live in this new space.
Layers of throws, decorative pillows, and textiles add warmth and texture, while family photos settle onto tables and hang on walls. Stuffed animals find their cozy spots on the children’s beds. Buckets of fresh flowers and branches are arranged in vases unpacked just the day before, filling the rooms with life. The scent of sage or amber drifts softly through the house.
We wander for hours with our clients, moving from room to room, talking, laughing, and making final decisions. Music plays, a bottle of wine is opened, and there’s a quiet joy in seeing everything come together. The process has been long, fulfilling, and deeply satisfying. We’ve arrived at the destination – it’s called ‘home,’ and it’s wonderful to finally be here. We made it.
And yet, tomorrow brings the punch list. There are still a few more ‘miles’ to travel before the journey is truly complete.

Poonam Khanna is the founder and creative director of Unionworks, a New York-based design studio renowned for its thoughtful, atmospheric interiors that blend architectural precision with soulful storytelling.
Unionworks takes on a broad range of projects, from private residences and boutique retail to creative studios and hospitality concepts. Under Poonam’s direction, the studio’s work has been featured in Architectural Digest, Livingetc, The Modern House Journal, Elle Decor, Design Anthology, House & Garden, and Dezeen, among others. The studio has also been recognised as part of House & Garden’s list of 100 Leading Interior Designers.