FAQS
What is the Replacements, Ltd. return policy?
Replacements, Ltd. offers a 30-day, no-questions-asked return policy. If you are not completely satisfied with the quality of the kitchenware you receive, you can return it within 30 days of purchase for a full refund of the item's price. However, original shipping and handling charges are non-refundable, and you are responsible for the cost of return shipping.
Are the pieces brand new or used?
Replacements sells a mix of brand-new pieces sourced directly from manufacturers and pre-owned pieces sourced from individuals, estate sales, and store closings. Everything is meticulously inspected, cleaned, and graded for quality before it goes on sale.
Does Replacements, Ltd. buy china and crystal?
Yes! Through their "Sell to Us" program, Replacements, Ltd. buys millions of pieces from the public every year. You can submit a request with your pattern information, and they will email you an "Offer to Purchase" telling you exactly which pieces they are currently buying and the prices they will pay. You are responsible for the cost of safely packing and shipping the items to their North Carolina facility.
What if I don't know what pattern I need?
One of the most popular services at Replacements Ltd. is its Free Pattern Identification Tool. If you have an inherited plate or glass but have no idea who made it or what the pattern is called, you can upload a photo of the piece to their website. The Replacements Ltd. research team will identify the manufacturer and pattern name for free, and will even notify you when that pattern becomes available.
Hints and Tips
Selling What You Don't Use: Because Replacements, Ltd. buys directly from the public, one of the best ways to save on an order is to sell off pieces you no longer need. If you inherited a massive china set but only want to keep the dinner plates and teacups, you can sell the bulky serving platters, soup tureens, and saucer plates back to the company to cover the cost of pieces you actually want.
Sign Up for Newsletters: If you are looking for a rare piece that is out of stock, create a free account and register your pattern. Not only will the company email you the moment they get the piece you need in stock, but signing up for their newsletter often gives new customers a welcome discount code or access to exclusive site-wide sales.
Shop the Specials: Replacements Ltd. has a dedicated Specials section where you can buy overstocked items, seasonal clearances, and deeply discounted estate pieces. If you are building an eclectic, mix-and-match table setting rather than matching a specific heirloom, this is the best place to shop.
How to Use Your Replacements Ltd. Discount Code
- Choose your Replacements Ltd. discount code from our Homes & Gardens coupons.
- Head to the Replacements Ltd. website and start your shop.
- Continue to the checkout page.
- Enter your Replacements Ltd. discount code in the promotional box.
- Ensure that you hit ‘apply’ to secure your savings.
How Do We Source Our Promo Codes & Coupons?
Our expert vouchers deals team are constantly sourcing promo codes and personally testing these, building a vouchers section you can depend on. Our deals team work closely with established affiliate networks and search the internet for the latest promo codes you can save with.
As well as this, we have a professional partnership team who work directly with the brands to give you the best promo codes and exclusive coupons. These will be the best ones available on the market. Where the partnership team does get exclusive codes, our deals team will then add these to Homes & Garden.
With every page, our editorial SEO team will create expert savings content on the brand, answer any FAQs, and give extensive sales knowledge. This team is set on delivering content that helps you save—whether it’s on the latest interior or garden trends, or investing in expensive-looking pieces.
What If My Promo Code or Coupon Doesn’t Work?
All codes are hand-checked by our expert team to ensure the code works before listing on Homes&Gardens. We’ll also double-check the terms and conditions, so you have all the information needed.
Now and then, a code or sale might expire early, something the retailer reserves the right to do. If this does happen, feel free to let us know at coupons.homesandgardens@futurenet.com.
How Do We Make Money?
At Homes&Gardens we aim to bridge the gap between you, our customers, and the interior and garden brands you love—including with our vouchers. As a business, we work by commission. You can click the promo code you like, go to the brand’s website, and make your purchase with our coupon. Once this happens, we’ll get a small percentage of the sale.
This percentage is paid by the brand, as we connected you to them. It’s never an extra cost to you, only a saving—giving you the confidence and budget to elevate your home.
