The eufy Omni E25 Robot Vacuum Slashed My Manual Floor Cleaning by 80% – and Never Wraps with Hair

When offered the chance to review the eufy Omni E25, I was delighted to oblige. Anything that can help keep the constantly-building layer of dust and hair at bay and leave my kitchen and bathroom floors sparkling is an excellent floorcare upgrade for a busy home such as mine.

As I live in a cottage with wonky floorboards and nooks and crannies that collect all manner of hair and debris that comes from a busy life as a family of four, including two young children, I'd always imagined that even the best robot vacuums would find my higgledy-piggledy home something of a nemesis.

However, I have been deeply impressed with how well this sleek and efficient automatic appliance performs, handling all floor types and obstacles with ease, and saving me around 80% of my usual manual cleaning.

My One-Minute Verdict

On the whole, I found the eufy Omni E25 did a great job of keeping on top of my day-to-day cleaning, and, as it's so easy to use once you've set it up, whether from home, remotely, or with the scheduling option. I cleaned far more regularly with this than when I have to use a manual vacuum or mop; my house definitely feels cleaner.

It's not perfect, of course, and despite the corner-roving arm feature, there was still some dust and dirt to deal with manually in those pesky crevices, and spot cleaning after an accidental spill was more fiddly and time-consuming than simply getting my trusty old cordless Dyson out.

I won't be giving up my cordless vacuum for quick cleaning tasks, but it is also fair to say that I haven't gotten my stick vacuum out once since owning the eufy Omni E25 - a testament to its ease of use and efficiency. The dual brushes have also saved me the usual hair-wrap frustration, disposing of hair cleanly and neatly by itself. This feature will be a big win for pet owners, too.

Plus, if you suffer from chronic pain, a robot vacuum like this could be life-changing. No more bending and reaching into awkward spaces, as it does the work for you.

Eufy Omni E25: Specifications

eufy Omni E25: Setup and Maintenance

On delivery, the box was very heavy, and I was unable to lift it myself, so you might want to ensure that you have someone on hand to help you put it in place for unboxing. The eufy Omni E25 was very well packaged with a handy quick-start guide right at the top of the box, featuring a QR code for the e-manual and app download.

Inside, another smaller box, with a handle, was easy to pull out, and contained the vacuum itself, along with the power cord, base plate from the Omni station and a bottle of mop cleaning liquid (a nice bonus, as some products require you to buy these separately from the outset at extra cost).

The base station could then be easily lifted out and placed in position. I'd recommend choosing a designated spot for this before you start unboxing, as eufy suggests a 1.6ft clearance on either side and 4.9ft in front.

In my small cottage, finding a spot with the right clearance proved tricky, but it's worth noting from our other eufy robot vacuum testers that if you don't have the larger clearance on each side, the appliance will still function as expected. The clearance in front, however, is a must.

I positioned mine in the corner of my kitchen near the bins (with a much smaller clearance space) and haven't experienced any issues. The video below shows the robot locating and docking in the base station.

The power cable was too short to reach my socket on the kitchen counter, so I had to use an extension cable. It's not a deal breaker, but a minor irritation and worth considering before positioning.

Once I'd filled the clean water tank, the circular ring light lit up, indicating it was ready to go. I slotted the robot into its charging position and got to work downloading and exploring the app.

I added my eufy Omni E25 as a device on the eufy app and it indicated over 90% battery power, so it was good to go straight out of the box without the need for charging. All in all, I'd say the setup and mapping took me around 1-1.5 hours, but it's a one-time job and worth spending the time to get it right. Read on for more details, or jump to design and features, or the results of the tests we ran to determine its vacuuming performance and mopping power.

Then I followed a series of voice commands, triggered by the app, including connecting the device to my WiFi network, which was easily done, then mapping my floor to create 2D and 3D maps of each room.

When you select 'start mapping', the robot does a cursory sweep of the space, using its cameras and laser sensors to detect any furniture or obstacles. Eufy's advice is to remove as many obstacles as possible, such as power cables, toys, shoes and lightweight furniture, such as dining chairs, for the initial mapping to give a full scope of the area to be cleaned. Once complete, a map of my ground floor appeared on my phone.

This wasn't as accurate as I'd hoped initially, and the map indicated additional rooms where there weren't any, but luckily, there's an 'edit' option which you can use to merge, divide, rename, and expand rooms on your map. Additionally, the map updates with each cleaning to improve accuracy, and it produced a much better representation of my space after the first full floor clean.

Once happy with the map, you can create cleaning tasks and schedules for individual rooms or zones, adjusting the settings to vacuum, mop, or both, and the suction power and water levels to suit your floor surfaces.

The vacuum also automatically recognises when a surface changes from hard floor to carpet or rug and raises the mop head accordingly, but you can also add elements to your map, such as carpet, and even update the specific floor material to wood, marble, tile, and terrazzo, for more tailored cleaning.

Adding furniture, no-go zones (like staircases), or vacuum-only zones to your map allows for an even more tailored result. This does take a little time, but once it's done, you shouldn't need to repeat the process, and you can make small tweaks at any point.

There's no messy dustbin emptying to do with the eufy Omni E25 as it automatically collects dust from the vacuum into the dust bag in the base station after every 15 or 30 minutes of cleaning, or after every clean, which can be adjusted in your settings.

This is the loudest it gets at nearly 80dB, but it's very short-lived, and the clever 'do not disturb' setting will ensure this doesn't happen between certain hours of the day, such as when the children are asleep, or overnight.

The 3L dust bag is large enough for 75 days of continuous cleaning, according to eufy (but it does only come with one bag included, so you'll need to buy replacements, which come in a set of three 3L bags directly from eufy for $16.99).

I can't comment on ease of emptying yet, as I haven't had it for long enough. However, others on our team who have been using eufy robots for over a year say it's as simple as opening the compartment lid on the dock, pulling the bag up and out, and then slotting a new one in its place. The eufy app also provides a prompt and visual step-by-step for all maintenance as it arises, making switches fast and simple.

The self-cleaning mop scrapes away dirt and washes the extra-long brush in real time whilst in use, then performs a more thorough wash and dry afterwards – this can take as long as five hours, but it's quiet enough that you'll barely notice. This stops mold and bacterial growth, causing any odors or sanitation issues.

You can cut short the drying time if you want to perform other tasks, but it's advisable to revert back afterwards to complete the process, as it will prolong the life and hygiene of your mop.

You can empty the dust, clean or dry the mop in the app easily, at other times, too. I haven't had to empty the dirty water tank yet, even after two weeks of use, but I only have a small area to mop, and eufy says this usually needs emptying around once a week, so it will depend on how big your mopping area is.

Our colleagues who have tested for longer tend to empty it weekly to avoid odors building up inside that area, although this is not something you can smell unless you open the compartment.

The high-performance filter is easy to remove and clean with running water, which eufy recommends doing every two weeks, with a full replacement every six months.

There's a handy maintenance guide in the e-manual, which recommends manually cleaning the mop and brushes once a month and replacing them every six months.

While this sounds like a substantial outlay, the most cost-effective way of doing this is to buy a eufy accessories package for $69.99, which includes at least one of everything, and actually works out as quite a good deal.

Design and Features

The eufy Omni E25 has a good range of features, as you'd expect for the $1300 price tag, including a 250% improved turbo suction power of 20,000ps, compared to the brand's previous generation models.

Then there's the HydroJet™ Self-Cleaning Roller Mop, which distributes water evenly through 32 ports, cleans as it mops (120 times per minute).

And, as it removes the dirty water as it goes, my floors were nowhere near as wet as they are when I use a manual mop, even on the high water level setting, meaning they dried quickly, too (no more being banished from the kitchen for hours when I'm craving a coffee).

The 11.4" brush head is nearly the full width of the vacuum itself, allowing for the maximum cleaning area, and it applies 1kg of downward weight as it goes, designed to replicate the pressure you'd apply with a manual mop.

The Edge-Cleaning CornerRover™ Arm extends from the vac body and has thin, flexible bristles that navigate around corners and baseboards, where dust, hair, and crumbs gather, and flick them underneath the vacuum to be sucked up. I found this to be reasonably effective, but sometimes larger debris was flicked away from the vac and missed if it didn't do a second pass of the room.

The AI.See™ Obstacle Avoidance claims to offer superior object recognition, enabling the robot to dodge over 200 common objects as opposed to getting stuck or attempting to climb over things.

It did successfully dodge rogue toys and cables, but proved a little tricky when I actually wanted it to vacuum larger debris, such as in our cereal tests.

However, for the most thorough clean, you'll want to pick up any obstacles before starting a full room vacuum. On the plus side, this has meant I've been keeping my floors tidier and clutter-free more regularly – one of the unexpected benefits of owning a robot vacuum.

The eufy Omni E25 also has built-in carpet detection, automatically increasing its suction power, which is audibly noticeable, and it worked perfectly in my living room, which has wooden floors and a large rug.

And if, like me, you have an ongoing battle with hair, from people or trying to keep your house clean with pets, the DuoSpiral™ Detangle system is a revelation.

As the name suggests, it features not one, but two roller brushes, which direct collected hair into a gap in the middle, where it's sucked up, rather than getting wrapped around repeatedly and caught up.

Head of Solved and cat owner, Punteha Van Terheyden, also wrote about how her eufy robot vacuum was a game-changer for tackling pet hair, too.

Before this robot, I was having to constantly manual unravel hair from my old vacuum's brushroll, which was a deeply unpleasant task.

What Is the eufy Omni E25 Like to Use?

Once the app and mapping were set up, I found the eufy Omni E25 really simple to use. I simply selected 'start' on the app to begin cleaning, or choose a room and tailor the cleaning preferences (mop, vac, turbo etc).

I also liked the option to add custom cleans by room, as this allows for pre-programming cleaning preferences. Another option is to 'draw' out a zone, which is handy if you want to just clean a specific area, like under the dining table, rather than the whole room. I also enjoyed setting it to clean from the comfort of my car (via the app), while I was travelling back from a weekend away, then coming home to a freshly mopped kitchen.

Whilst the vacuum re-charges automatically whenever it's in its base station, I've not noticed it drop below around 80% during my testing period, so losing charge during a clean hasn't been an issue for me. However, I will caveat that by saying that my home does have a relatively small square footage compared to some.

The manufacturer says that the standard run time for the E25 is 125 mins, which is comparable to most of its models and only a touch less than the older, but more expensive eufy Omni S1 Pro at 140 mins.

One of my concerns was whether I'd be able to use the eufy Omni E25 on different floors of the house (I have friends who have invested in one robot vac for each floor).

This proved surprisingly easy with the multi-map function, which allows you to create and edit up to three different maps. I carried the E25 upstairs and placed it on floor, then put a physical barrier at the top of the stairs so that it didn't fall down during the initial mapping process, though it has anti-tip technology to prevent this anyway.

I also added a 'no-go' zone as an extra precaution. Once the cleaning upstairs was complete, the robot returned to where it started, so I could carry it back down and place it back in the base unit to empty and recharge.

The eufy Omni E25 navigated corners and edges really well, stopping short of my wooden furniture and baseboards by a hair's breadth, meaning no bumps and scratches, but allowing for close cleaning.

It even managed to get in between the legs of my dining chairs (with enough force to slightly nudge them out of the way), as well as under my sofa without getting stuck – if you do encounter this problem, these easy ways to stop your robot vacuum getting stuck could help.

The corner rover arm did whip up most of the dust and debris stuck around the edges of the rooms, but this feature isn't faultless, as some larger debris was simply flicked too far away from the machine for it to register, meaning it gets missed. I do like that you can visibly see where it has vacuumed on carpeted floors – like stripes on a freshly mowed lawn – as it adds to that 'just cleaned' feeling.

Whilst the eufy Omni E25 coped well with the transition from my wooden parquet flooring to the central flat rug in my living room (auto-adjusting the suction power when it recognised the change of surface), it did struggle with my smaller, more lightweight rug, which has a fringed edge and got tangled in the brushes.

I followed the advice in the app to tuck it underneath, and the vacuum attempted to get up and over the edge before giving up and going around it, instead.

If you're concerned about noise, it's not loud – around 51-55dB for normal cleaning (which equates to 'quiet home' noise levels according to the decibelX app that I used), and 59dB at maximum in turbo mode. It certainly wasn't enough to interrupt my work or even a call if I closed the door. This is also considerably less than comparable robot vacuum models, like the Dreame X50 Ultra which runs at 73dB.

The mop function coped with day-to-day surface dirt well, but did struggle to remove more dried-on stains (like coffee) even after a few attempts on the same spot. Having said that, I think it did loosen the stains as they wiped cleanly away with a damp cloth afterwards. I also liked the fact that the floors weren't sopping wet after use, thanks to the excess water being vacuumed up, meaning they dried almost instantly.

It's a huge improvement on manual mopping.

Vacuuming Performance

I performed three specific suction tests (sugar, lentils, and cereal) on two different surface types (tile and carpet), to gauge how successfully the eufy Omni E25's vacuum function performed.

At Homes & Gardens, we carry out the same standardized vacuum tests to create an even playing field for comparing and rating performance.

Here's how the eufy Omni E25 got on.

Test 1: Sugar

I poured a quarter of a cup of sugar out onto my kitchen flooring for the first test to see how the eufy Omni E25 coped with fine debris. The thing I found most fiddly about this test was working out how to clean a small area. There is a spot cleaning function, but it's quite well hidden in the settings part of the app. This cleaned around a 2ft square area, but I did find it difficult to pinpoint where I actually wanted the vacuum to go.

I found the most effective option to be the remote control function, which gives you freedom to decide where the vacuum goes. With this option, I cleaned up most of the sugar, but some did get stuck in the grooves between my kitchen tiles, and I had to finish the job manually.

The same test on the carpet was more successful (no tile grooves to contend with), and the turbo suction cleared the fine sugar from my thick-pile carpet with ease, although it did need a few passes to get all the granules.

Test 2: Lentils

This time, I scattered a quarter of a cup of dried lentils on my tiled kitchen floor, ensuring some landed in the grooves and along the baseboards.

Using the remote control function again, the eufy Omni E25 crunched through the lentils, sucking up most of them, but quite a few were scattered further away thanks to the brushes on the corner rover arm.

When you're in spot cleaning mode, the vacuum doesn't detect the debris that has been flicked to the opposite side of the room, but with the manual controls, I was able to pick up all the loose lentils.

On the carpet, the performance was similar, and the lentils seemed to prove tricky to suck up from the thick pile, even in turbo mode. I did manage to clean up most of them, but the weight-to-size ratio of the lentils made this a more challenging task.

Test 3: Cereal

For the final vacuuming test, I spilt a quarter cup of O-shaped cereal on the kitchen floor and another on the carpet. Initially, the eufy Omni E25 backed up when it encountered some of the large pieces of cereal, acting as if they were objects to avoid (small Legos, perhaps) rather than clean up.

But when I switched to remote control mode, it actually coped better with this larger debris than with the lentils and crushed the cereal into a powder before sucking them up from the tiled flooring.

On the carpet, the odd few Os were flung into corners, but again the remote control function allowed me to go back and forth over the same area a few times to pick most of them up.

It's also worth noting that a few days (and a few bin empties) after all three tests, I was still finding remnants of sugar, lentils and cereal in the base unit, and when I took the filter out to clean it, there were lentils left in the vacuum's small dustbin compartment, indicating that they hadn't been sucked into the main unit, so I did have to empty it manually.

How It Performed on Hair

While this isn't a specific test, it's worth a mention here, as hair can be troublesome for vacuum cleaners, getting tangled in the brushes and negatively affecting performance. It's especially important if you own pets or have long-haired members of your household who are constantly shedding.

I fall into the latter category (no pets, but three long-haired family members, me included), and one of my most heinous chores involves taking apart my vacuum brushes to untangle handfuls of tightly wound hair from the mechanism.

I was interested to see how the eufy Omni E25 would tackle this, having read about its dual brushes, which claim to prevent tangling. Well, this was one of my favorite features.

When I turned the robot upside down after vacuuming the whole of my first floor (all carpet, and the worst offender when it comes to hair), the brushes were clean as a whistle. I picked out a very dense hairball that was in the middle of the brushes and about to be sucked up for disposal, and one or two of these were also dropped on my carpet during the process (which were easily popped in the trash), but – crucially – none in the brushes themselves.

I did notice a little bit of hair tangled around the wheels, though, which I had to unwind, but compared to the alternative, I can live with that.

Mopping Performance

To put the mopping power of the eufy Omni E25 to the test, I put it through its paces with Ketchup and mustard spills – the same tests Homes & Gardens use for all robot vacuums with a mop function. This helps us to make a fair comparison and you to decide what to spend your money on.

Test 1: Ketchup

The eufy Omni E25 features a built-in camera to detect stains. For this test, I squirted a quarter cup of ketchup across my tiled kitchen floor and set the mop to work. There's no mop-only function, so the only option is to vacuum and mop. Before it starts cleaning, the base station performs a mop clean in situ, dispensing clean water and cleaning fluid onto the roller.

While the robot did seem to detect the spillage, honing in on it (in the zone cleaning mode), it did leave a fairly substantial smear on the floor, with more between the tile grooves, before returning to the base station. Once a mopping task is complete, the base station auto-cleans the mop, and you have to wait until this is finished before starting another task. It then moves on to drying the mop, but you can interrupt this to do more cleaning, which is a good thing, as a full dry can take up to five hours.

I was able to start the mop again in remote control mode and cover the ground that it had missed before, but I still needed to wipe the remaining Ketchup up from between the tile grooves with a kitchen towel to complete the job.

Test 2: Mustard

The eufy Omni E25 did a good job of cutting through the thick mustard spillage (again, around a quarter cup's worth), on the tiled kitchen floor. It didn't seem to smear it around as much as it did with the ketchup, but it did still leave some in the grooves and a slight residue on the tiles.

When I flipped the vacuum over, I also discovered a fairly sustantial about of ketchup and mustard in the brush and the tread of the wheels. This was a concern as I didn't want to risk vacuuming the rest of my home afterwards, without thoroughly cleaning off the residue, for fear of smearing sticky sauce on my other floors and carpets.

Whilst in general I really like the mop function of this robot vacuum, and think it's really effective at day-to-day cleaning, I think it has some way to go in terms of being effective at spot cleaning. It's also worth noting that the spot clean and remote control options aren't available in mop mode, so you'll need to rely on full room or zone cleaning to tackle spills like this.

How Does the eufy Omni E25 Compare?

The only difference that you'll find the eufy Omni E25 and its upgraded sister model, the eufy Omni E28, which we're in the process of reviewing, is the lack of a detachable portable deep cleaner, which puts the price tag up by $100.

This would be useful for tackling problem areas and dried-on stains, but it depends on what you're looking for in a robot vacuum and how much you want to spend.

If you do like the versatility of having a stick and handheld vac as well, you might want to try the eufy 3-in-1 E20, which includes all three options that share a canister for dust collection. It's around half the price and will save on storage compared to three completely separate items, but the robot vacuum power is considerably lower than the eufy Omni E25, with 8,000pa compared to 20,000pa.

The eufy Omni S1 Pro is a good bet if you have cats or dogs. This robot vacuum still comes highly recommended for pet hair, by Home Tech Editor Dan Fauzi, despite being an older and less powerful model.

But, the eufy Omni E25 swings it for me thanks to the higher suction power (20,000pa vs 8,000pa), more rotations per minute, and the improved detangling brushes, as well as for its more compact base station (the S1 stands at over 26" tall, compared to the E15 at 17"). The E25 is also $200 cheaper, so it's a win-win. It can often be discounted by hundreds of dollars at a time during retailer events, so look out for good deals.

If you have a lot of hard flooring, you'd do well to check out the newer, but more budget-friendly eufy Omni C28, which has similar functionality but slightly lower suction power (15,000pa), for around half the price of the E25.

As for other brands, the Dreame X50 Ultra comes at a similar price point to the eufy Omni E25, and our reviewer said it offered 'outstanding' cleaning performance, was 'a breeze to set up,' and she liked its 'lightweight design'. It's a bit louder at 73db, compared to the much quieter eufy Omni E25, which maxed 55db on turbo mode. But if that's not an issue, this is a good alternative.

How I Tested the eufy Omni E25

At Homes & Gardens, we have a dedicated and thorough procedure for how we test vacuums. We recreate real-life circumstances by putting each vacuum through its paces, making note of how it performs with different substances on different surfaces.

I tested the eufy Omni E25 with sugar, lentils, and cereal on both hard and carpeted floors, using various vacuuming modes (from spot cleaning to zone cleaning and remote control) to find the most effective, and recorded how successful it was at vacuuming each substance. I noted down any issues and where the vacuum struggled or excelled in my home, and took photos and videos to give an accurate representation of daily performance over the course of two weeks.

To test the mopping functionality of the eufy Omni E25, I spilled ketchup and mustard on a tiled kitchen floor, and recorded how effectively it cleaned the spillages up. I noted whether it left smears or residue between tiles and whether it required an additional clean to finish the job, as well as what was left on the vacuum after the task was complete.

Once you've mastered using the eufy Omni E25, (or a different model, if you prefer), you'll want to know how to clean your robot vacuum to ensure it performs at it best and lasts for as long as possible.